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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
SH Consulting
Deliverability Audits and Remediation: SH Consulting performs a full diagnostic of your email program. We analyze engagement data, database health, and third-party reputation sources to produce a complete picture of your performance and sender reputation. Our audits cover triggered emails, automations, and broadcast sends. We analyze templates for conversion, review sending schedules and frequencies, and deliver insights built around your actual data, KPIs, and operating model - not generic recommendations. ‎‎ Domain and IP Strategy: Customer.io recommends separating transactional and marketing traffic onto different subdomains. We design and implement that split correctly. We optimize shared-to-dedicated IP migrations, transactional IP pool usage, and warming schedules that protect your reputation. ‎ DMARC Enforcement: We move domains from p=none to p=reject without breaking legitimate mail - including complex environments where Customer.io is one of several sending platforms on the domain. ‎ Migrations into Customer.io: Platform migrations are where deliverability breaks most often. We handle subdomain planning, authentication setup, warming schedules, and reputation transfer so your migration doesn't start with months in the spam folder. ‎ Email Security: DNS hardening, spoofing and domain hijacking protection, MTA-STS, and TLS reporting. Our security research on subdomain takeovers at MIT, Harvard, and Stanford has been covered by Ars Technica and others. The same techniques attackers use against universities are what we protect commercial domains from. ‎ Our Team: Audits and remediation are overseen by our Head of Deliverability, Luke Martinez. Luke spent a decade at SendGrid building their deliverability consulting and architecture teams, then helped build the Everest platform at Validity. We know how mailbox providers make filtering decisions because we've worked inside the platforms that send the email.
5.0(1)
Certified Partner
Certified Partner
BetterYourComm.io
Your communication improved into an AUTONOMOUS, ADAPTIVE & intuitive way. YOUR MESSAGE: UNSTOPPABLE. Reach the right audience for you at the speed of light. From your idea to your target engagement, only one step ahead. We provide you an all-in-one solution whatever your market is, regardless of how many languages there are: Copywriting Translation Automation
5.0(1)
Certified Partner
Certified Partner
TechMagic
TechMagic is a full-cycle software development partner helping fast-growing and enterprise companies build, scale, and integrate digital products - with deep expertise in Salesforce consulting, development, and integrations. With 11+ years on the market, 400+ engineers, and 200+ successfully delivered projects, TechMagic supports businesses across Healthtech, Fintech, and SaaS with end-to-end product development services. Our services: * Salesforce Development and Integration * AI Development * Web Development * Mobile Development * Discovery Phase * UX/UI Design * Cloud Consulting * Test Automation * Cybersecurity * CTO as a Service We deliver software products from concept to deployment or enforce existing ones. By working with TechMagic, you unlock the full potential of technology for your business.
5.0(1)
Certified Partner
Certified Partner
Sand-Mill Model
5.0(1)
Certified Partner
Certified Partner
Maciej Turek
Growth and CRM consultant. Maciej has experience implementing and migrating Customer.io, focusing on data setup, deliverability, and lifecycle automation to improve retention and customer engagement. Services * Customer.io implementation and migration * Lifecycle and retention strategy * Deliverability and IP warm-up setup * Segmentation and personalization * Activation and re-engagement campaigns * Funnel optimization Typical clients SaaS, fintech, and subscription businesses looking to strengthen their CRM and lifecycle marketing with Customer.io. Learn more: https://maciejturek.com/services/crm-implementation.html
5.0(1)
Certified Partner
Certified Partner
Wallabout Collective
We are a group of like-minded marketers and technologists with over ten years of experience consulting on growth strategy and MarTech stacks. You name it, we've seen it. From startups to enterprise. We know how to build user-friendly growth stacks that help product and marketing teams achieve their goals.
5.0(1)
Certified Partner
Certified Partner
Towa
Towa is a unique agency concerned about delivering great products built with excellent engineering capabilities. Our certified developers and senior consultants are here to provide you with all the guidance, human resources, and experience you need to develop and implement your data strategy with the best technologies in the market. Yes, we can build many integrations from any source! call now!
5.0(1)
Certified Partner
Certified Partner
Grohaus
Grohaus is a boutique lifecycle marketing consultancy made up of experts in email, push notifications, SMS, in-app messages, and CRM data analytics. Our experts have experience working as CRM managers and directors at companies like Spotify, FanDuel, Walmart, Casper, Gilt, & Slice. We love to help tech startups and online companies improve their customer engagement and retention.
5.0(1)
Certified Partner
Certified Partner
Turntwo
We turn marketing & customer data into your competitive edge. Connecting business strategy with marketing, data, technology, and the organization. We strive to become a part of your team, with a strong focus on results. Turning Insights into Impact Successfully translating a business strategy into results is ultimately a matter of smart organizing and tapping into the right knowledge and resources. And that's what we do. Because we're not just thinkers, but above all, doers. We bring years of marketing, data and technical knowledge to the table, so we can both ideate and execute. Our Services * Digital Marketing Strategy — From design to execution * Marketing, Customer & Product Intelligence — Turning data into actionable insights * Marketing Activation & Personalization — Activating the insights into your channels, using tools like Customer.io * Marketing Organization — It's all about the people. We help to set up efficient marketing teams that all work towards the same goals and are able to use insights and automation themselves.
5.0(1)
Certified Partner
Certified Partner
velar.marketing
From clean data architecture to advanced journey orchestration, we design setups that scale, adapt, and drive measurable revenue. We turn complex systems into structured, high-impact lifecycle machines powered by real-time data and precise execution. What makes Velar different We are not just marketers. We are engineers building marketing systems. * Technical-first approach: We design Customer.io setups with clean data models, event structures, and scalable architecture from day one * Full-stack execution: From API integrations to frontend email development, everything is built in-house * Real automation: Dynamic flows, behavioral triggers, and logic that actually reflects user intent * Performance-driven: Every campaign and flow is tied to revenue, retention, and measurable outcomes What we do in Customer.io Setup & Infrastructure * Platform architecture designed for scalability and flexibility * Data modeling: events, attributes, and tracking aligned with your product * Custom API integrations and data pipelines * Migration from other tools. * Deliverability setup and channel optimization Lifecycle Strategy & Execution * End-to-end lifecycle design: onboarding, activation, retention, win-back * Behavioral segmentation based on real-time user data * Advanced journey orchestration with dynamic logic * Email and in-app content development (custom-coded, not template-limited) * Continuous optimization based on data, not assumptions How we work We act as an extension of your team, combining strategy, development, and execution in one place. No handoffs, no gaps between “marketing” and “tech.” We build systems that are clean, scalable, and ready to grow with your business.
5.0(1)
Certified Partner
Certified Partner
BugsyEmpire
BugsyEmpire is an iGaming marketing agency led by industry veterans and gaming enthusiasts with over 12 years of experience. We specialize in online marketing and website monetization, delivering tailored solutions that drive growth and revenue. With extensive expertise in the digital marketing landscape, we have a proven track record of successfully acquiring new customers for gaming businesses, resulting in substantial online revenue increases. Our focus is now expanding into the U.S. market, particularly in sweepstakes casinos, poker and sportsbooks, where we bring innovative strategies to help businesses excel in this fast-growing iGaming segment. Partner with BugsyEmpire to grow your business, increase revenue, and outshine competitors with a compelling brand and a results-driven marketing strategy. https://www.bugsyempire.com/
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Certified Partner
Certified Partner
Favoured
We're Favoured, and we’re here to help you get more customers and boost your profits - simple as that. We’re specialists in results-driven performance marketing to deliver fantastic results for our clients. Clients love us because of our proactive communication, our strategic approach to marketing, and our funky creativity! We have industry experts (sneak preview: our co-founder is a former Apple marketing lead) who will support your business through full-funnel marketing. From attracting new people to converting them into customers, to engaging and retaining them long-term - we’ve got you covered. Let’s get creative, let’s get clever, and let’s smash your marketing goals. We have full video production in-house including TikTok content creators, so we can develop best-in-class creative to maximise the performance of your campaigns from advertising to email to website optimisation. Chat to us today. We’d love to talk to you and see how we can help your business reach the next level.
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Certified Partner
Certified Partner
melantech GmbH
Digital solutions for sustainable business models & automated processes in medium-sized companies and corporations. As one of the first official agency partners in Germany we help our customers reach their target groups at any time - omnichannel. With our expertise in the following areas, we can offer a full integration of Customer.io into the existing application landscape and at the same time develop individual digital solutions for future-oriented business models. 1️⃣ Digital solutions are individually developed tools - operated in the cloud and accessible via a web-based dashboard. We map internal/external processes of our customers here and thus support them in #digitization. 2️⃣ Headless Commerce is the specialization of the digital solution. The focus here is on building conversion-driven booking experiences and online shops. Orders can be (further) processed efficiently via our digital solution. 3️⃣ Mobile app development is the development of mobile apps for smartphones. As a stand-alone platform or as a supplement to the digital solution, for example as a communication tool for employees or customers. 4️⃣ IT consulting In each of our projects, we advise our customers on the best possible architecture and technology selection. The aim is to create a future-oriented software landscape.
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Certified Partner
Certified Partner
Enflow Digital
Enflow Digital is your dedicated team of email marketing experts. We use proven email marketing strategies to capture, nurture, convert, and retain more customers for your eCommerce brand. Are you ready to grow your brand?
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Certified Partner
Certified Partner
Envision Digital
Envision Digital is mobile growth consultancy supporting startup and scaleup businesses with data infrastructure so they can achieve exponential growth by avoiding future growth challenges.
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Certified Partner
Certified Partner
ScaleMath
ScaleMath works directly with software startups, VC firms, and enterprise companies to help them scale customer acquisition with SEO & content marketing. Real results driven by spending time, day after day, month after month, helping people and businesses grow their search traffic & deliver exceptional customer experiences.
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Certified Partner
Certified Partner
Revium
Revium is a trusted digital and AI consultancy with over 20 years experience in delivering innovative, bespoke solutions to clients across a multitude of industries. We're problem solvers who harness innovation to tackle complex business challenges that create engaging digital experiences for leading organisations and their customers. The customer is centre of everything. We help our clients digitally transform to create valuable and impactful experiences that allow them to better serve their customer. We are a highly experienced full service digital consultancy focused on collaboration and trust delivering: * AI & Innovation * Strategy & Advisory * Web Development * Experience Design & Creative * Marketing & MarTech * Engineering & Cloud Our offices are located in Melbourne and Brisbane, and we service corporate and government clients across Australia. Our team of 40 experts are locally based, and we do not offshore any of our services. Revium is ISO 27001 certified, demonstrating our commitment to information security and data protection.
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Certified Partner
Certified Partner
Growack Media
Growack Media helps SMBs and Growing technology-based businesses with Integrated Inbound & Growth Marketing Solutions via Growth Marketing-as-a-Service (GMaaS). We help with Growth Systems, Strategy, and Iterative executions and Partnered with MarTechs such as HubSpot and Salesmango, with full Commitment for designing Result and Revenue-driven Growth operations. The process and results are consistent and span across industries including Life-sciences/Med-Tech, Software-Products, Logi-tech, B2B Marketplaces, B2B E-commerce. • Product(SaaS) Growth • Marketplace Growth • B2B E-commerce Growth Our collaboration style is lean and flex= FreeGency ( Freelance(on-site ) OR Full Agency team) We work as part of your growth team, an extended marketing team, and can start at any level from scratch & blank canvas to high-level strategy or demand gen roadmap for sales alignment. Get in touch will discuss the growth challenges and plans in detail: hello@growack.com: Read our Reviews at HubSpot -> http://bit.ly/hs-gwk Clutch - https://clutch.co/profile/growack-media
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Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
Extensive Web
Extensive Web was established in 2009 as a web designing and development agency. We have delivered hundreds of successful projects in US, UK and other European countries. We have been working with different CMS, e-commerce and marketing platforms since 2013. Here is the list of services that we provide: 1) Marketing Automation to manage complete user flow and retargeting users based on user actions 2) Custom WordPress theme and plugin development 3) Custom Woocommerce-based theme and plugin development 4) Custom theme and app development for Bigcommerce 5) Data visualization services that include creating beautiful digital dashboards using Google Data Studio 6) Email marketing setup
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Certified Partner
Certified Partner
Bits'n Coffee Consulting
Bits'n Coffee, founded by an ex-Apple engineer, is building top notch mobile (and web) apps for start-ups, scale-ups & fortune 500 companies. With more than 80 apps built in the past 13 years - that’s about 1.5 billion downloads - first as employee, and then as consultant or start-up founder we have a extremely deep knowledge of customer or business facing apps, and all the keys to create great mobile (& web) experiences. Most of our apps are selected by Apple's editorial team, to be promoted in the Appstore, and reach hundreds of thousands of customer really quickly. We're located in Lille, France, but oftenly serves customers in North America, European Union + UK, or East Asia (Singapore, Hong-kong, Taïwan...)
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Certified Partner
Certified Partner
Flowstate
Flowstate creates business operations and customer experience software for wavepool operators, coaches and surfers. We primarily focus on our attention and providing services to this industry sector.
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Certified Partner
Certified Partner
SaaScend
SaaScend is a revenue operations consultancy on a mission to guide organizations to push the envelope of revenue success through the harmonization of systems, data, strategy, and people. Founded in 2015, the team has helped over 350 companies scale their business for long term growth. SaaScend is building the playbook and structure for modern revenue operations, focusing on optimizing processes with products and services, so you can focus on Go-to-Market.
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Certified Partner
Certified Partner
Cellosite
Cellosite specializes in mobile marketing and advertising. We promote mobile apps by increasing usability and sales. The world of mobile apps has evolved. While in the past companies aimed for apps to be downloaded by many people, today’s companies seek to target high-quality users who will use the apps repeatedly, with the focus shifting toward in-app purchases.
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Certified Partner
Certified Partner
Infinities ICT Solutions
We DREAM, ARCHITECT, DESIGN, and DEVELOP. At Infinities ICT Solutions, we focus on challenging the boundaries of user-centred design by creating the best life-changing solutions for our customers. We look for outside-of-the-box solutions that no other company has thought about, we empower creativity, and we are no biased toward any tech-ready solution.
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Certified Partner
Certified Partner
UFirst GmbH
UFirst is your premier full service web agency and expert in customer.io implementation and strategy. Our mission is to assist you in becoming data-driven and customer-centric, empowering your business to create personalized customer experience at scale. Committed to excellence, our team delivers state-of-the-art technologies and tailored strategies to address the evolving needs of modern enterprises. We specialize in digital transformation, e-commerce, B2B commerce, app development, and software solutions. Serving as your trusted partner, we excel in executing digital projects across the DACH region (Switzerland, Germany, and Austria), with a particular focus on delivering digital solutions for the construction, telecommunications, and hospitality industries.
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Certified Partner
Certified Partner
Layers Studio LTD
Taking the process of innovation critically, creatively and inclusively Delivering strategic solutions through design & development for brands, websites and software. Working with industries looking to leverage digital processes, systems and technology to create innovations and better their outputs. Form serious improvements in efficiencies and new revenue models to translate brand values into a digital experience. WE DO Designing solutions through strategic thinking, creative process & techincal engineering, for brands, websites and web software. Layers help our clients design and develop their brands and products. We ensure your project is fully considered, beautifully designed and robustly developed. WE ARE Critical thinkers, creative mindsets and cooperative work ethics. A team of designers, developers and business strategists. Everyone here has a passion for the process. That means what we deliver is well-considered, robustly tested and visually stunning. From UX designers to Type script Developers, a cross-discipline approach is how our team strengthens ideas and delivers critical innovations. Genuine care for the work we do. Seeing the positive impact that our individual skill sets can have when combined with others in our team. Our futures only improve if we contribute to the better futures of our clients. We might challenge you, we might even disagree with you, but we will always be honest with you, to help you achieve your goals.
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Certified Partner
Certified Partner
DOME Digital
Dome Labs is a martech agency crafting high-end WordPress websites, analytics data strategies and digital tranformation infrastructures to make sure you enable your full growth potential.
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Certified Partner
Certified Partner
HK Digital
We are a leading Growth Marketing Consulting agency. Our expertize lies in analyzing business goals and aligning them with the right Growth roadmap to help your company achieve its next milestone. We are incredibly transparent in our work, sharing all documentation, project scopes, and tasks directly with our clients through our dedicated client portals. Over the last 8+ years, our core team has worked with leading companies like Unilever, Mayvenn, Sophos Home, and RTB House. We do not sell you on any channels directly, but we spend our discovery phase on ensuring we have the right Growth tools for the job. Companies are unique and require a unique approach to help them grow. We are a fully remote team with an operational presence in four major countries, the United States, Australia, the Netherlands, and Poland.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through