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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Envision Digital
Envision Digital is mobile growth consultancy supporting startup and scaleup businesses with data infrastructure so they can achieve exponential growth by avoiding future growth challenges.
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Certified Partner
Certified Partner
Growth Analytics Marketing
Growth Analytics Marketing is an analytics consultancy based in Sydney Australia. We specialise working with early stage and funded startups setup their analytics infrastructure and processes to help them grow faster and build better products.
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Certified Partner
Certified Partner
Matter Made
Matter Made is a team of in-house B2B marketing veterans. We're brought in by hypergrowth companies to extend the bandwidth of their in-house teams.
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Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
McGaw
McGaw is a marketing technology consultancy specializing in CDP implementation, MarTech stack integration, analytics and business intelligence, and conversion rate optimization. We help you streamline your technology, unify customer data, and drive revenue through data-driven strategies. Our team provides hands-on implementation, strategic consulting, and ongoing advisory support to ensure marketing operations scale efficiently and deliver measurable business outcomes.
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Certified Partner
Certified Partner
Verbose
VERBOSE works closely with clients to design, build, and run dedicated in-house Lifecycle teams to meet your exact needs that solely work on your brand. This ensures cultural allegiance and fosters a partnership of complete collaboration and trust. Our Creative and Production teams are a pool of diverse agency talent that are available on-demand. These people provide a wide range of creative or marketing production services support based on your specific resourcing needs throughout the year. We’ll work with you and your dedicated Lifecycle Strategist to put together customized service packages for you.
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Certified Partner
Certified Partner
addvanto
We are leaders in Marketing Automation Lead Generation - Lead Nurturing - Customer Acquistion - Retention - Cross-Selling - Upselling - Churn Prevention - Winback As a customer lifecycle marketing agency we are specialized in marketing automation. We conceptualize and realize customer journeys for our clients to help them to create value from their customer data. You can find our offering below. Customer lifecycle marketing * Strategy consulting: We find the most valuable use cases for marketing automation based on your business and customers. * Conceptualization of customer journeys: We figure out how the new automated customer experience should look and feel. Which channels, content, creatives, messages and/or offers should be used, in which sequence and in what time frame? * Realization of customer journeys: We create all necessary assets for automated customer journeys (creatives, copywriting & coding). * Implementation: We setup the automated customer journeys in your customer.io instance and test them to make sure they are working as expected. * Operations: We monitor, analyse and optimize journeys for our clients. Tool support * Conceptualization of data model: Which data does my company need in customer.io to realize the most valuable use cases? * Integration of data bases or a data warehouse with your customer.io instance: We build the connection between your data bases and your customer.io instance. * Design and implementation of templates: We make sure your templates (e.g. for emails or landing pages) in your customer.io are ready to be used by your marketing managers. * Training for employees We adapt our offering to the needs of our clients. Contact us for more information: felix.zeeb@addvanto.ch We look forward to hear from you! Kind regards Felix
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Certified Partner
Certified Partner
dataconduit
From simply setting up your Customer.io account to creating advanced integrations with your martech stack and backend – the team at dataconduit is here to help you make sure you get the most out of Customer.io.
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Certified Partner
Certified Partner
Revity
Our team has over 120 years of experience in marketing, animation, and other related services. We started REVITY to give businesses the opportunity to grow through a partnership with a marketing agency who will care about their business as much as they do. We believe in generating revenue for our clients–and ourselves–with integrity. We pride ourselves on honesty and openness; we encourage our clients to be involved in our process. We firmly believe in providing value first and foremost. We care about the individuals who make up a company and the individuals they serve. Through our service, we help those individuals lead a better and more productive life. Our mission is to increase the visibility of our clients through an integrated marketing approach. We aim to facilitate a better overall marketplace for businesses and consumers.
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Certified Partner
Certified Partner
Caddie Inc.
Caddie Inc. features a team of experienced professionals with a wealth of knowledge in marketing, tech, finance and SaaS. We can assist with all aspects of Customer.io, from implementation to optimization. We know that every business has its own unique needs, which is why we take the time to understand your company, your goals, and your challenges. Whether you're just starting out with Customer.io or looking to take it to the next level, we have the expertise to help you succeed. In addition to our technical skills, we value strong relationships with our clients. We strive to be a reliable and trusted partner, available to offer support and guidance. Thank you for considering us as your consultancy. We look forward to working with you to achieve your goals!
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Certified Partner
Certified Partner
Ippon Technologies
We offer white glove integration services for Customer.io implementations. From start to finish, we consult on and implement the latest and greatest within Full Stack Development, Cloud/DevOps and Data Engineering. We have offices in North America (USA), Europe (France) and Australia-Pacific (Australia).
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Certified Partner
Certified Partner
Growack Media
Growack Media helps SMBs and Growing technology-based businesses with Integrated Inbound & Growth Marketing Solutions via Growth Marketing-as-a-Service (GMaaS). We help with Growth Systems, Strategy, and Iterative executions and Partnered with MarTechs such as HubSpot and Salesmango, with full Commitment for designing Result and Revenue-driven Growth operations. The process and results are consistent and span across industries including Life-sciences/Med-Tech, Software-Products, Logi-tech, B2B Marketplaces, B2B E-commerce. • Product(SaaS) Growth • Marketplace Growth • B2B E-commerce Growth Our collaboration style is lean and flex= FreeGency ( Freelance(on-site ) OR Full Agency team) We work as part of your growth team, an extended marketing team, and can start at any level from scratch & blank canvas to high-level strategy or demand gen roadmap for sales alignment. Get in touch will discuss the growth challenges and plans in detail: hello@growack.com: Read our Reviews at HubSpot -> http://bit.ly/hs-gwk Clutch - https://clutch.co/profile/growack-media
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Certified Partner
Certified Partner
ProductAdvisors
Product advisory consulting firm focused on pre-product startups with no engineering or product teams that need to get off the ground, and get help hiring their initial team. We also have enterprise listed companies who don't have a product orientation and want to transform in that way. Healthcare, Insurance, Consumer, Fintech and B2B SaaS products are areas where we have extended experience. - Product strategy - Product discovery - Product priotization - Tool selection and implementation - Product Desing - Development engineering - Blockchain engineering - AI/ML prototypes
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Certified Partner
Certified Partner
Ragnarok
As the leading personalization marketing agency and MarTech systems integrator, Ragnarok has delivered exceptional results since its inception in 2012. Our expertise in MarTech tooling, strategy, and execution has led to the successful delivery of over 500 projects across a range of industries, including e-commerce, healthcare, fintech, media, and transportation. We take pride in our unique approach of combining cross-channel marketing with MarTech consultation, offering our clients a more holistic approach to building and enhancing personalization in their marketing programs. Our team comprises professionals from across the globe, bridging the gaps between strategy, data, and technical consulting.
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Certified Partner
Certified Partner
Code4
Code4 is a digital consultancy specialising in web/app solution design and development. We strive to empower our clients with transformative and robust tools that enable them to excel with relative ease. In addition to website and app builds, we've also carved out a niche integrating CDPs (customer data platforms) into our customer's data lifecycles. A CDP combined with tools like Customer.io opens doors to opportunities that may have been previously dismissed as impractical. In a world where custom software development rarely goes to plan, our preferred strategy is matching the solution that best fits the challenge and integrating that with the solution that best fits your next challenge. With over 40 years of digital experience, our principal architects can take any problem and translate it into a modern solution that will return the investment many times over; that's our promise.
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Certified Partner
Certified Partner
Ed2Market
What We Do Ed2Market specializes in marketing strategy and implementation for education entities such as curriculum companies, professional development providers, ed tech organizations, authors, nonprofits, and more. Whether you’re looking to develop a strategic marketing plan and calendar, want to launch a social media initiative, need to develop rich content marketing assets or something in between, the experienced team at Ed2Market can help you meet your outreach goals. Why Ed2Market? Our team brings a combination of K-12 and higher education industry and marketing strategy knowledge that traditional marketing agencies lack. Our team includes marketing experts with experience at the leading education companies in the market such as Corwin, SAGE Publishing, HMH, MindSpark, and more. Many of us are former teachers and administrators with advanced degrees in Education and Marketing. We stay up to date on the latest research, policy, funding, and trends so we can always help our clients navigate the dynamic education market.
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Certified Partner
Certified Partner
UFirst GmbH
UFirst is your premier full service web agency and expert in customer.io implementation and strategy. Our mission is to assist you in becoming data-driven and customer-centric, empowering your business to create personalized customer experience at scale. Committed to excellence, our team delivers state-of-the-art technologies and tailored strategies to address the evolving needs of modern enterprises. We specialize in digital transformation, e-commerce, B2B commerce, app development, and software solutions. Serving as your trusted partner, we excel in executing digital projects across the DACH region (Switzerland, Germany, and Austria), with a particular focus on delivering digital solutions for the construction, telecommunications, and hospitality industries.
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Certified Partner
Certified Partner
melantech GmbH
Digital solutions for sustainable business models & automated processes in medium-sized companies and corporations. As one of the first official agency partners in Germany we help our customers reach their target groups at any time - omnichannel. With our expertise in the following areas, we can offer a full integration of Customer.io into the existing application landscape and at the same time develop individual digital solutions for future-oriented business models. 1️⃣ Digital solutions are individually developed tools - operated in the cloud and accessible via a web-based dashboard. We map internal/external processes of our customers here and thus support them in #digitization. 2️⃣ Headless Commerce is the specialization of the digital solution. The focus here is on building conversion-driven booking experiences and online shops. Orders can be (further) processed efficiently via our digital solution. 3️⃣ Mobile app development is the development of mobile apps for smartphones. As a stand-alone platform or as a supplement to the digital solution, for example as a communication tool for employees or customers. 4️⃣ IT consulting In each of our projects, we advise our customers on the best possible architecture and technology selection. The aim is to create a future-oriented software landscape.
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Certified Partner
Certified Partner
Ikaros
Ikaros is a specialist growth consultancy that acts as a dedicated growth squad for its clients. Leveraging product-led growth (PLG), data, and automation, Ikaros has delivered significant growth for its clients. With a focus on growth strategy, high-velocity delivery, and growth foundations such as process, tech infrastructure, and culture, Ikaros helps businesses design their growth strategy, execute their plans, and train their teams for long-term success. Since its founding in 2019, Ikaros has established a track record of measurable success through product-led growth, having worked with scale-ups, VC/PE, and corporate clients across all types of industries. With a team of experts and entrepreneurs, Ikaros can deliver strategic advice as a fractional Chief Growth Officer, execute initiatives end-to-end as a dedicated Growth Pod, or embed with existing teams to fill capacity and capability gaps, providing flexible solutions tailored to its clients' needs.
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Certified Partner
Certified Partner
Extensive Web
Extensive Web was established in 2009 as a web designing and development agency. We have delivered hundreds of successful projects in US, UK and other European countries. We have been working with different CMS, e-commerce and marketing platforms since 2013. Here is the list of services that we provide: 1) Marketing Automation to manage complete user flow and retargeting users based on user actions 2) Custom WordPress theme and plugin development 3) Custom Woocommerce-based theme and plugin development 4) Custom theme and app development for Bigcommerce 5) Data visualization services that include creating beautiful digital dashboards using Google Data Studio 6) Email marketing setup
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Certified Partner
Certified Partner
The Database Divas
If Customer.io does it, we'll make it happen for you. Want to brainstorm your workflow? We are real and accessible people who help business marketers sell more stuff online using the magic of marketing automation systems. We answer your emails, return your phone calls, and you can text us...we like talking to our clients! (Ie., no keyboard hideouts over here!) Our tech team is wicked smart and owns all the tech t-shirts. DM the Divas or schedule a call; let's squeeze more profit out of your list!
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Certified Partner
Certified Partner
Growthy
Suppose you're already experiencing some sales and have found a product-market fit. In that case, we can help you accelerate your growth with well-built systems. Here's what we're great at: * Building your complete messaging (email, messaging, SMS) systems from scratch and your current one with Customer.io (think abandon cart, onboarding campaigns, re-activation, triggered emails, etc.). * Plan and implement your analytics tracking stack so you can understand conversions by traffic source and campaigns to understand CAC & LTV. * Conversation rate optimization across product, ads, landing pages, and the customer journey. * Acquiring qualified converting paid traffic from Google Ads (search, display, YouTube) and Facebook/Instagram Ads. * Helping you systematize and build a content system that drives organic traffic and write SEO-friendly articles for you. * Copywriting & landing page creation. We focus on building systems that scale & we'll even help you hire internal team members to replace us.
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Certified Partner
Certified Partner
BugsyEmpire
BugsyEmpire is an iGaming marketing agency led by industry veterans and gaming enthusiasts with over 12 years of experience. We specialize in online marketing and website monetization, delivering tailored solutions that drive growth and revenue. With extensive expertise in the digital marketing landscape, we have a proven track record of successfully acquiring new customers for gaming businesses, resulting in substantial online revenue increases. Our focus is now expanding into the U.S. market, particularly in sweepstakes casinos, poker and sportsbooks, where we bring innovative strategies to help businesses excel in this fast-growing iGaming segment. Partner with BugsyEmpire to grow your business, increase revenue, and outshine competitors with a compelling brand and a results-driven marketing strategy. https://www.bugsyempire.com/
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Certified Partner
Certified Partner
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Certified Partner
Certified Partner
Favoured
We're Favoured, and we’re here to help you get more customers and boost your profits - simple as that. We’re specialists in results-driven performance marketing to deliver fantastic results for our clients. Clients love us because of our proactive communication, our strategic approach to marketing, and our funky creativity! We have industry experts (sneak preview: our co-founder is a former Apple marketing lead) who will support your business through full-funnel marketing. From attracting new people to converting them into customers, to engaging and retaining them long-term - we’ve got you covered. Let’s get creative, let’s get clever, and let’s smash your marketing goals. We have full video production in-house including TikTok content creators, so we can develop best-in-class creative to maximise the performance of your campaigns from advertising to email to website optimisation. Chat to us today. We’d love to talk to you and see how we can help your business reach the next level.
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Certified Partner
Certified Partner
Thin Air Labs
Thin Air Labs is a product studio that specializes in product discovery, validation, development and optimization. We work with Seed to Series B startups to ensure they're building the right product, for the right problem and the right audience. Our team of product managers, engineers and growth experts from some of the fastest growing startups, and have experience across the full product lifecycle. Our Product Growth team can help you with not only your Customer.io implementation, but you entire growth stack. As a certified partner with all of the best in class tools, including Mixpanel, Amplitude and Customer.io, we also go beyond just product development to ensure that you have the right analytics strategy, supported by the appropriate product stack, so that you can always be data-driven in your roadmap decisions. We start our engagements with an audit, then workshop with your stakeholders to ensure internal alignment around the Focus Metric and its supporting metrics, then either help you with an update of your customer.io implementation, or do a clean one from scratch. Following that, we work closely with your team to build the necessary dashboards, and instill the right approach to analyzing and actioning on user behaviour. Our work always wraps up with knowledge transfer, to ensure that your team can run independently from us! Feel free to reach out if you're a startup or SMB that is looking to get support to ensure you avoid the most common mistakes around product development, and get ahead by establishing analytics discipline early!
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Certified Partner
Certified Partner
Brightlabs
Are you a meditation teacher? Do you want an app to easily distribute and monetize your content? After the 10th person asked me (Toby) to build a meditation app for them, I decided to launch Brightlabs. We basically white-label Brightmind (my meditation app), and set you up with a state-of-the-art mobile subscription app that you can customize however you want. Over the last decade, we’ve refined our tech stack so your app will run smoothly on all devices, and you can add content with the click of a button. Here’s a full breakdown of what you’ll get * White label-app with custom branding * User onboarding * Content library * Gamification * Timer * Favoriting * Offline functionality * Reminders * As we add features to Brightmind, you’ll get them * If you want custom app features, we can build them * Update content easily at anytime * Fully scalable (even if millions of people download in a day, nothing will break) * 24/7 bug fixes * With a click of a button, we can deploy an app update to both iOS and Android * Email and push notification systems * Analytics * A/B testing * Automated crash reporting Revenue Apple’s App Store, by gross revenue, is now bigger than 90% of Fortune 500 companies. Let that sink in for a moment. People are used to buying subscriptions on their phones for content that they find valuable. The fact that Apple and Google already have their credit card information makes purchasing as easy as a thumbprint or Face ID. Launching a mobile app is one of the best ways to get paid for your hard work.
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Certified Partner
Certified Partner
allset
Fintech lifecycle agency.
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Certified Partner
Certified Partner
Romain Finot
Product Growth Advisor. I help companies achieve their business goals by analyzing product usage data & enhancing user experience through growth experiments: 📝 Method: - Definition of business objectives - Implementation of the tracking plan and data stack - Data analysis and user research - Experiments on short sprints (4 to 8 weeks) 🧰 Deliverables: - Document outlining quantifiable business objectives - Evolving and editable tracking plan - Set of tools for tracking/data activation - Product dashboards - User questionnaires (Typeform, Maze) and analyses - Proposed experimentation roadmap Need assistance with any of the detailed topics above? Feel free to reach out!
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through