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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Dynamiqx
Dynamiqx was built on one simple truth: every audience counts. We don’t just send emails or set up automations. We create growth engines that turn interactions into loyalty and subscribers into raving fans. Serving SaaS, Ecommerce, Healthtech, Fintech and Proptech, we combine strategy, data, and precise execution to help brands connect, engage, and scale with impact.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
Pacaya Digital LLC
Pacaya leverages 10+ years of deep hands-on experience in Email to deliver exceptional value to our clients across a range of objectives and use cases. Domain setup and inbox warming, deliverability debugging, cold and lifecycle software implementation, building out internal best practices, etc -- all at rates more affordable than hiring an Email Marketing Associate.
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Certified Partner
Certified Partner
Drew Price (Lifecycle Marketing Advisor)
Drew has nearly 20 years of experience in email and lifecycle marketing across tech, publishing, and retail. Most notably, he grew Grammarly’s email channel from 0 to 3 billion personalized messages per year from 2014 to 2020. Drew also built & reinvented programs for major brands like The Home Depot and IGN Entertainment. Drew regularly shares his expertise in advisory roles as well as his newsletter Scaling CRM.
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Certified Partner
Certified Partner
Enchant Agency
Enchant is an award-winning full-service email marketing and eCRM growth agency based in London, UK. Having worked with leading global brands such as Pearson, QVC, Herbalife, Cox & Cox, Hampers.com and many other 8-9 figure e-commerce brands, we are ready to help you achieve your goals. Enchant is proud to be a Certified Customer.io Partner. Over the last 11 years, we have enabled hundreds of ambitious brands to dramatically improve their ROI, CLV and repeat purchase rates, helping marketers to meaningfully connect with subscribers, prospects, and customers at every touchpoint. We are passionate about customer-centric email marketing and getting results fast. We exist to enable brands to develop relationships with prospects and customers that drive extreme value to businesses and the people that they meet every single time. We are also members and contributors to leading marketing and advertising organisations, such as The DMA and WARC. Our services cover: * Customer.io onboarding + set up * Technical integrations with Customer.io and other platforms * Email marketing audits + roadmaps * Campaign sends + management * Deliverability audits, action plan + implementation * Email design system (master template) design * Email design system (master template) build * Drag and drop template into Klaviyo (no code or design) * Automations strategy * Automations build * List growth strategy * Custom forms * Landing page design * Strategy creation + playbooks * Segmentation modeling * A/B Split testing consulting * Custom reporting modelling + creation * Copywriting for campaigns + flows * Custom reporting templates * Custom-coded template blocks * Integrations consulting * ESP + MMH selection process * + many other services Get in touch here: https://www.enchantagency.com/contact
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Certified Partner
Certified Partner
Digi Storms
At Digi Storms, we're on a mission to redefine email marketing for SaaS companies. Want to know our secret sauce? 👇 Throughout our journey, we've had the privilege of helping SaaS businesses grow. How? By crafting emailing strategies that resonate deeply with each client's unique narrative. Here's what's in our toolbox: 💌 Customized Email Marketing Campaigns: Tailored to echo your brand's voice and engage your audience at every stage. 📊 Data-Driven Insights: We don't just send emails; we tell stories backed by data, driving real engagement and growth. 🔍 Behavioral Segmentation: Pinpoint precision in reaching the right audience with the right message. 💡 Creative Content Development: Crafting messages that not only inform but captivate. But here's what truly makes Digi Storms different – our approach. We believe in the power of collaboration. Partnering with clients to turn their visions into effective email strategies. How do we make it happen? 🤝 Creating deep partnerships with clients to align our email strategies with their goals. 🧠 Drawing on extensive industry knowledge and a drive for digital marketing innovation. So, if you're looking to: 🚀 Elevate your email marketing beyond the conventional. 📈 Craft a digital presence that’s as dynamic and unique as your SaaS product. 💥 Ignite growth and build lasting relationships with your users. Let's connect! Drop us a message, and let's explore how we can take your email marketing to the next level.
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Certified Partner
Certified Partner
Fishknife LLP
Automations without developers. Operations without tears. Tl;dr No-code ops automations for (impatient) founders Fishknife is a Digital Operations Agency serving early stage founders and investors. We build next-level ops processes using low-code automations and AI.
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
Andromeda Systems
Andromeda is a hybrid product-service company that transforms businesses through market research, strategy development, and technology application.
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Certified Partner
Certified Partner
Mavlers
You chose Customer.io because it's powerful. But powerful doesn't mean simple. Customer.io offers limitless possibilities, and Mavlers ensures you have the bandwidth to capture them all-turning your most ambitious ideas into live, revenue-generating workflows. We're a Customer.io implementation and optimization partner with deep expertise in behavioral automation, data architecture, and lifecycle strategy. Our team helps growth-stage SaaS, fintech, and tech companies move from tangled workflows to clean, compounding automation, without burning through your engineering backlog. What we actually do inside Customer.io: * Workflow Architecture: Build sophisticated multi-branch journeys using true/false logic, random cohorts, and event-triggered paths that respond to real user behavior—not just static list membership. * Liquid Personalization at Scale: Implement dynamic content, conditional logic, and custom object data in messages—so your team doesn't need to debug Liquid syntax at 2am. * Data Integration & Activation: Connect Customer.io with your CDP, warehouse, or CRM (Segment, Census, HubSpot, Salesforce) to create unified profiles that power smarter segmentation. * Custom Objects & Relationships: Model complex data structures (accounts, subscriptions, teams) so you can segment and personalize based on relationships—not just individual attributes. * Experimentation Frameworks: Set up systematic A/B testing across subject lines, send times, logic paths, and channel sequences—with clear attribution to conversions. * Reporting That Shows ROI: Build dashboards and conversion tracking that connect messaging performance to revenue impact!! not just opens and clicks. Why teams work with us: We've built 500+ automation workflows across Customer.io, Braze, Klaviyo, and Salesforce Marketing Cloud. But more importantly: we understand the difference between "automation that exists" and "automation that compounds." Whether you need a one-time migration, a complex implementation project, or ongoing support to keep improving performance, we scale with your needs—from strategy to execution. The result? Clean data. Smarter triggers. Messages your users actually want to receive.
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Certified Partner
Certified Partner
Mando way
We're used to deliver qualitative work on time. Your mission is our priority and our word is beskar. We believe this is the way. get in touch >> www.mandoway.com
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Certified Partner
Certified Partner
LifecycleX
Growth teams in product-led SaaS face a sizeable bottleneck: they want to run behavior-based campaigns, but the product data they need is trapped. LifecycleX bridges the gap between Marketing and Engineering with a complete strategy-to-execution solution. We don't just deliver compelling creative. We engineer marketing data pipelines, integrate MarTech stacks, and deploy dynamic campaigns that drive predictable recurring revenue. Notable results: * 176% Increase in Transactions for VectorCare (HealthTech Marketplace). * 522% Increase in Trial Activation for Scout (AI Agents). * 240% Increase in MQL > Trial Conversion for US Global Mail (Logistics). Looking for help? Visit our website to see how we work, or DM our founder, Jon Farah, to chat.
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Certified Partner
Certified Partner
Yodel Mobile
Yodel Mobile is a global, award-winning app growth consultancy with over 18 years of experience helping brands drive sustainable growth across the app lifecycle. We deliver end-to-end app growth support, combining strategic consultancy with hands-on execution. Our work spans the full growth journey, from pre-launch planning to post-launch optimisation, with tailored strategies designed to deliver long-term commercial impact. Our services include app store optimisation (ASO), paid user acquisition, app launch strategy, CRM and marketing automation, mobile creative and experimentation, product conversion rate optimisation (CRO), localisation, custom product pages, and data-led growth analysis. We work across all major app categories, with deep expertise in fintech, retail and ecommerce, health and fitness, media and publishing, entertainment, travel, and education. Why choose Yodel Mobile? We have launched and scaled more than 2,000 apps across 65+ international markets. As one of the most awarded app growth consultancies globally, we have received over 65 industry accolades since 2018, including Mobile Campaign of the Year, Best Email, Mobile & Marketing App and Marketing Agency of the Year at leading industry awards. Trusted by leading brands worldwide We partner with global brands and high-growth challengers alike, including Zenni Optical, Dick's Sporting Goods, Hinge, TUI, Global Player, UKTV, Confused.com, Body FX, IG Group and B&Q. Our data-led, holistic approach integrates ASO, paid growth, product optimisation, and lifecycle marketing to help clients define meaningful success metrics, increase user value, and achieve sustainable app growth. Ready to take your app to the next level? Contact us at info@yodelmobile.com
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Certified Partner
Certified Partner
1973 Ltd
1973 Ltd is a lifecycle marketing consultancy that helps teams implement and get more value from Customer.io. We support companies with strategy, setup, and ongoing optimisation across email, push, SMS, and in-app messaging. We work closely with marketing, product, and engineering teams to design data-driven customer journeys that improve activation, engagement, and retention. Whether you’re launching Customer.io for the first time or refining an existing setup, 1973 provides hands-on support to ensure your messaging is reliable, scalable, and aligned with your product and data. We are experts in Email Design & Best practice including dark mode, responsive interactive emails. We sit on the Data & Marketing Associations Email Council. We know where to source good quality data for campaigning. We provide insight and industry best practise.
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Certified Partner
Certified Partner
Daniele Tadini
I help SaaS businesses to grow revenues and save time with Digital Marketing | CRM & Marketing Automation expert
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Certified Partner
Certified Partner
The Refinery
At ROI Refinery, we are passionate about turning data into actionable insights that drive your business forward. Specializing in comprehensive data analytics and digital strategy, we help companies unlock their full potential by leveraging the power of data. Our mission is to transform the complex world of data into clear, strategic steps that fuel growth and enhance your bottom line. Founded by experts in the fields of data science, marketing, and business strategy, ROI Refinery stands at the forefront of innovation, blending advanced analytical techniques with practical business acumen. We understand that every business is unique, which is why we tailor our services to meet your specific needs, whether it's boosting your marketing ROI, streamlining operations, or enhancing customer engagement. Our suite of services includes data analysis, predictive modeling, performance tracking, and strategic consulting. We pride ourselves on our ability to distill vast amounts of information into concise, actionable insights that help you make informed decisions. With ROI Refinery, you gain a trusted partner dedicated to navigating the complexities of data to uncover opportunities for growth and efficiency. Join the many businesses that have experienced transformation through our bespoke data solutions. Discover how ROI Refinery can help you turn data into your most valuable asset, empowering you to stay ahead in an ever-evolving marketplace. Let’s refine your path to success together.
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Certified Partner
Certified Partner
Magic Beans Agency Ltd.
Magic Beans is a growth marketing agency specializing in optimizing the middle of the marketing funnel through data-driven strategies and behavioral science. We focus on Activation, Revenue, and Retention (ARR) to convert more visitors into customers and maximize client growth. Our unique approach combines advanced analytics, conversion rate optimization, and marketing automation, all underpinned by behavioral science principles. With expertise in user journey mapping, A/B testing, and data analysis, we help businesses unlock sustainable growth through experimentation and continuous optimization. Founded by three industry experts in marketing, UX design, and analytics, Magic Beans transforms complex data into actionable insights, delivering measurable results for our clients across various sectors.
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Certified Partner
Certified Partner
Maciej Turek
Growth and CRM consultant. Maciej has experience implementing and migrating Customer.io, focusing on data setup, deliverability, and lifecycle automation to improve retention and customer engagement. Services * Customer.io implementation and migration * Lifecycle and retention strategy * Deliverability and IP warm-up setup * Segmentation and personalization * Activation and re-engagement campaigns * Funnel optimization Typical clients SaaS, fintech, and subscription businesses looking to strengthen their CRM and lifecycle marketing with Customer.io. Learn more: https://maciejturek.com/services/crm-implementation.html
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
IMPRO Email Agency
IMPRO Email Agency: Your Full-Service Partner for Email & SMS Marketing At IMPRO Email Agency, we deliver personalized, data-driven email & SMS marketing solutions for eCommerce & SaaS businesses of all sizes. Whether you're a small business owner or an established brand, we're here to improve your email marketing efforts and drive results. Our expertise, your growth Since 2018, we've been helping companies scale by turning email lists into revenue-generating assets while creating meaningful connections with customers. Flexible collaboration formats No matter your resources, team size, or expertise, we offer solutions tailored to your needs: * Integrated Team Need an extra pair of hands? Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst. * Full-service team Leave it all to us! From strategy and design to execution and optimization, we handle it all for maximum impact. * Consulting Services Want to empower your team? We'll guide you through Customer.io's best practices and help you take your email marketing strategy to the next level. Our process: How it works No assumptions, only data-driven solutions. No templates, only fresh looks & ideas. But always calculated results. * Strategy & Planning We research your business, goals, and market trends to create a customer engagement strategy that fills gaps and improves your email system. * Creative Stage Our team blends personalized copywriting with eye-catching designs to convert one-time buyers into loyal customers. * Execution & QA We manage everything from flow development and segmentation to email deliverability and SMS list growth. * Analytics & Optimization We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvements. Let’s Elevate Your Email Marketing Together!
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Certified Partner
Certified Partner
Solaris Digital (Brooke Hart)
Brooke Hart is a fractional marketing leader with over 15 years of experience helping brands build and scale high-performing lifecycle and email programs. A longtime Customer.io expert, she has guided businesses through full platform stand-ups, lifecycle strategies, scalability through automation, and optimization tactics to drive retention and revenue growth. Through her consultancy and complimenting agency, Solaris Digital, Brooke blends strategic insight with hands-on execution support — helping teams turn complex customer journeys into simple, scalable systems that deliver measurable impact.
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Certified Partner
Certified Partner
Impresoft Engage
In Impresoft Engage supportiamo le aziende nel trasformare il modo in cui vendono, comunicano e gestiscono le relazioni con i clienti. Uniamo consulenza, tecnologia e metodologie di lavoro moderne per aiutare le organizzazioni a migliorare l’efficienza interna e costruire esperienze che generano valore lungo tutto il ciclo commerciale, dal primo contatto alla fidelizzazione. Lavoriamo ogni giorno a fianco di team Marketing, Sales, Customer Service e IT per semplificare processi complessi, eliminare silos e portare struttura, velocità e visibilità nelle attività operative. Lo facciamo con un approccio concreto, orientato ai risultati e modellato sulle reali esigenze di business, grazie anche alle nostre competenze su piattaforme leader. Al centro della nostra offerta c’è forSales, la soluzione proprietaria che abbiamo sviluppato per dare alle aziende un vantaggio competitivo immediato nella gestione della forza vendita. forSales è molto più di un’app per agenti: è un ecosistema che integra ordine, catalogo, preventivazione, gestione clienti e un B2B Portal pensato per dare agli agenti e ai dealer un’esperienza semplice, veloce e sempre aggiornata. Nasce per superare i limiti degli strumenti tradizionali e portare finalmente sul campo dati affidabili, processi uniformi e una user experience che riduce la frizione operativa. Per aziende con reti commerciali estese, prodotti complessi o una forte pressione sulle marginalità, forSales diventa un acceleratore strategico: permette di ridurre errori negli ordini, aumentare la produttività, migliorare la qualità dei dati e fornire ai responsabili vendite una visione chiara delle performance in tempo reale. A questo si aggiunge la nostra capacità di integrare forSales nei principali CRM e ERP sul mercato, garantendo un flusso informativo coerente e un unico punto di verità su clienti, listini, disponibilità e storico delle attività. Accanto alla tecnologia, offriamo servizi di consulenza, onboarding, change management e formazione per assicurare un’adozione completa e un impatto misurabile nel breve periodo. Per noi partnership significa accompagnare i clienti nel percorso di crescita, creare soluzioni scalabili e portare innovazione in modo sostenibile.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through