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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Meet Jasper, your Service Partner matchmaker.
Matchmaking agent
Certified Partner
Certified Partner
GrowthBench
GrowthBench helps ambitious companies unlock lifecycle marketing’s full potential—turning personalized, data-driven journeys into measurable revenue. As a specialized consultancy, we provide fractional leadership, managed growth services, full-service recruiting, and staff augmentation that empower teams to scale without the cost and complexity of building in-house. We’ve partnered with over 900 leading brands—including Dropbox, Dialpad, Vuori, and Tonal—to deliver high-impact lifecycle programs that improve retention, accelerate acquisition, and maximize ROI. Our elite network of vetted experts works seamlessly with Customer.io, building clean data foundations, orchestrating targeted campaigns, and implementing automated workflows that adapt to customer behavior in real time. From data governance and analytics & attribution to customer journey optimization and conversion rate enhancement, we bring the right people, processes, and technology to your specific challenge. With hands-on experience across 500+ marketing and data tools, we integrate Customer.io into a broader, unified growth stack—ensuring every message is timely, relevant, and revenue-driving. Whether you’re an early-stage startup launching your first lifecycle program, a high-growth business scaling personalized campaigns, or an established brand evolving your retention strategy, GrowthBench delivers scalable, measurable outcomes that turn Customer.io into a true growth engine.
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Certified Partner
Certified Partner
Resolve Digital
At Resolve Digital, we specialize in future-proof digital solutions tailored to scale from small businesses to enterprise projects. With over 35 years of collective experience, our team excels in Web and App Development, Data Engineering, Analytics and Hardware/Marketing Automation. We adeptly navigate ISO27001 and PCI-compliant environments, building exceptional websites and apps using WordPress, Silverstripe, Shopify, Webflow, Prismic, Next.js, and React.js. Our data engineering team constructs custom pipelines and handles data transformation, cleansing, and classification using tools like Twilio Segment, Tealium, CustomerLabs and Salesforce CDP. For Analytics, we create bespoke dashboards and leverage tools like Google Analytics, Amplitude, Power BI, Tableau, and Looker Studio for deep insights. For marketing Automation, we design solutions with platforms such as Customer.IO, Marketo, and Klaviyo to optimize engagement and results. Resolve Digital simplifies your experience by connecting you directly with our experts, eliminating the complexity often found in traditional agencies. Our team realizes your digital ambitions and excels in getting the job done. Our extensive experience ensures we deliver top-tier, cost-effective solutions without compromise. We create partnerships that build brands, generate leads, accelerate e-commerce, and digitally transform businesses. Think Bold, Build Brilliant with Resolve Digital.
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Certified Partner
Certified Partner
Outliant
Outliant entrepreneurs, engineers, marketers & designers provide expertise for all business stages. Services range from business automation to full scale software development. Our world class US team is standing by to solve your next problem, big or small.
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Certified Partner
Certified Partner
Parallel 9
Parallel 9 is a UK-based performance marketing agency that helps e-commerce and direct-to-consumer brands grow faster and more profitably. They specialise in building data-driven marketing strategies across paid media, design and customer engagement channels, including Meta Ads, Google Ads, TikTok, email and SMS. Parallel 9 looks at the whole customer journey to create bespoke channel mixes that drive revenue and improve return on ad spend, rather than relying on one-size-fits-all retainers. The team blends strategic insight with performance creative, influencer marketing and rigorous analysis to help ambitious online brands scale and strengthen their customer relationships.
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Certified Partner
Certified Partner
Threls Ltd.
Threls is a full-scale software development agency serving clients in Fintech, Health, Education, and more. We partner across four key areas: scaling your team, digitising processes, building custom software products, and launching scalable e-commerce platforms. Each engagement is delivered using our Unfix model: a custom crew led by a Crew Captain and a Client Journey Lead, supported by specialists to ensure the highest quality. We work in iterative cycles, with transparent communication and a values-driven, client-centered approach. Operating remotely with bases in Gozo, Malta and Estonia, Threls is committed to building solutions that empower purpose and innovation.
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Certified Partner
Certified Partner
Sudo Roux
Sudo Roux is a technology consulting and delivery organisation focused on solutions that build enterprise resilience. We enable businesses to embrace disruption safely, strengthen customer trust, and boost brand value guided by our expertise in business transformation, systems integration, eCommerce, experience platforms, and managed services.
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Certified Partner
Certified Partner
AriseGTM
Lifecycle Marketing & Customer.io Expertise for PLG SaaS & Fintech At Arise GTM, we empower high-growth PLG SaaS and fintech brands to orchestrate intelligent, high-performing lifecycle marketing programs using Customer.io. We specialise in crafting seamless customer journeys that boost activation, drive deeper engagement, and accelerate revenue growth—turning first-time users into loyal, high-value advocates. Leveraging our proven ARISE OS® methodology, we integrate Customer.io's powerful messaging capabilities with advanced segmentation, automation, and real-time analytics. Our team designs lifecycle strategies explicitly tailored to product-led growth, from frictionless onboarding sequences and behavioural-triggered campaigns to highly personalised upsell and retention flows. Beyond simple email marketing, we architect sophisticated multi-channel programs that combine email, in-app messaging, push notifications, SMS, and more, to ensure your users receive the right message on the right channel at precisely the right moment. Trusted by leading PLG SaaS innovators and disruptive fintech challengers, Arise GTM delivers lifecycle marketing excellence that consistently increases customer lifetime value, improves user experience, and powers sustained growth. Let's build a Customer.io-powered lifecycle engine that your users love and your board can celebrate.
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Certified Partner
Certified Partner
Unmuted
Unmuted is a growth marketing agency focussed on B2B tech companies based in Amsterdam.
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Certified Partner
Certified Partner
Infinities ICT Solutions
We DREAM, ARCHITECT, DESIGN, and DEVELOP. At Infinities ICT Solutions, we focus on challenging the boundaries of user-centred design by creating the best life-changing solutions for our customers. We look for outside-of-the-box solutions that no other company has thought about, we empower creativity, and we are no biased toward any tech-ready solution.
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Certified Partner
Certified Partner
Make the Grade
We are a digital strategy agency. We increase the impact of your marketing actions to drive your sales pipeline and develop your revenue, while reducing the cost of customer acquisition.
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Certified Partner
Certified Partner
Flux Digital Labs
Unify Your Sales, Marketing & Data Systems To Track, Optimise & Automate Your Business. Increase Productivity and Sales with Systems Aligned for Seamless & Friction-less Experiences For You & Your Customers
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Certified Partner
Certified Partner
IMPRO Email Agency
IMPRO Email Agency: Your Full-Service Partner for Email & SMS Marketing At IMPRO Email Agency, we deliver personalized, data-driven email & SMS marketing solutions for eCommerce & SaaS businesses of all sizes. Whether you're a small business owner or an established brand, we're here to improve your email marketing efforts and drive results. Our expertise, your growth Since 2018, we've been helping companies scale by turning email lists into revenue-generating assets while creating meaningful connections with customers. Flexible collaboration formats No matter your resources, team size, or expertise, we offer solutions tailored to your needs: * Integrated Team Need an extra pair of hands? Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst. * Full-service team Leave it all to us! From strategy and design to execution and optimization, we handle it all for maximum impact. * Consulting Services Want to empower your team? We'll guide you through Customer.io's best practices and help you take your email marketing strategy to the next level. Our process: How it works No assumptions, only data-driven solutions. No templates, only fresh looks & ideas. But always calculated results. * Strategy & Planning We research your business, goals, and market trends to create a customer engagement strategy that fills gaps and improves your email system. * Creative Stage Our team blends personalized copywriting with eye-catching designs to convert one-time buyers into loyal customers. * Execution & QA We manage everything from flow development and segmentation to email deliverability and SMS list growth. * Analytics & Optimization We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvements. Let’s Elevate Your Email Marketing Together!
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Certified Partner
Certified Partner
Tagticians
As a certified Customer.io partner, I can offer you independent professional consultancy services for Customer.io. Having worked with Customer.io since 2020 and certified since 2024, I have experience implementing Customer.io for companies of all sizes, from start-ups to enterprises. Customer.io offers vast features that allow your company to leverage collected data properly. No longer just a customer engagement platform, Customer.io has grown into a full-fledged customer data platform with the power of email, text messaging, and push notifications.
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Certified Partner
Certified Partner
Cellosite
Cellosite specializes in mobile marketing and advertising. We promote mobile apps by increasing usability and sales. The world of mobile apps has evolved. While in the past companies aimed for apps to be downloaded by many people, today’s companies seek to target high-quality users who will use the apps repeatedly, with the focus shifting toward in-app purchases.
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Certified Partner
Certified Partner
inteQ
inteQ is a data intelligence company with over 30 years of experience helping retailers and consumer-facing brands unlock the full value of their customer data. Genesis Data connects every customer touchpoint into a single, coherent view of your customer. Our configurations takes unstructured data from across your business - transactions, loyalty programs, digital interactions, and more - and organizes, cleanses, and aggregates it into actionable intelligence. Rather than replacing your existing systems, Genesis feeds that refined data back into the tools you already use, so you can activate on it immediately and start driving real results. What sets inteQ apart is their hands-on approach. Their team becomes an extension of your IT department, handling the complex data challenges that slow most organizations down and ensuring your data is always where it needs to be - clean, connected, and ready to work. With three decades of retail industry expertise, inteQ brings both the technology and the know-how to help brands move from fragmented data to confident, customer-driven decisions.
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Certified Partner
Certified Partner
Brightlabs
Are you a meditation teacher? Do you want an app to easily distribute and monetize your content? After the 10th person asked me (Toby) to build a meditation app for them, I decided to launch Brightlabs. We basically white-label Brightmind (my meditation app), and set you up with a state-of-the-art mobile subscription app that you can customize however you want. Over the last decade, we’ve refined our tech stack so your app will run smoothly on all devices, and you can add content with the click of a button. Here’s a full breakdown of what you’ll get * White label-app with custom branding * User onboarding * Content library * Gamification * Timer * Favoriting * Offline functionality * Reminders * As we add features to Brightmind, you’ll get them * If you want custom app features, we can build them * Update content easily at anytime * Fully scalable (even if millions of people download in a day, nothing will break) * 24/7 bug fixes * With a click of a button, we can deploy an app update to both iOS and Android * Email and push notification systems * Analytics * A/B testing * Automated crash reporting Revenue Apple’s App Store, by gross revenue, is now bigger than 90% of Fortune 500 companies. Let that sink in for a moment. People are used to buying subscriptions on their phones for content that they find valuable. The fact that Apple and Google already have their credit card information makes purchasing as easy as a thumbprint or Face ID. Launching a mobile app is one of the best ways to get paid for your hard work.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through